Shipping Policy

At HipHopDiamondExpress.com, we are committed to ensuring that your order arrives safely and promptly. Below is an outline of our shipping process, including handling times and delivery methods.

Handling Time

We take great care in preparing each order to meet our high-quality standards. Please allow up to 2 business days for us to process and handle your order. During this time, we inspect, package, and prepare your item(s) for shipment. Once your order has been processed and packed, you will receive a confirmation email with tracking details.

Shipping Method

All orders are shipped via USPS 2-Day Insured Shipping. This ensures that your purchase is delivered safely and securely, with insurance covering any potential loss or damage during transit. Once shipped, your package will typically arrive within 2 business days.

Shipping Costs

  • Domestic Shipping (within the United States): Shipping is free for all orders.
  • International Shipping: At this time, we only ship to the USA. Please check back for updates on when we will expand to other regions.

Order Tracking

Once your order has shipped, you will receive an email with your USPS tracking number, allowing you to monitor your package’s journey from our warehouse to your doorstep. Please allow up to 24 hours for tracking information to be updated.

Insurance and Security

To ensure your peace of mind, all shipments are insured. In the rare event that your package is lost or damaged during transit, please contact us immediately at support@hiphopdiamondexpress.com. We will work with USPS to resolve the issue and ensure that you either receive a replacement or a full refund.

Delivery Delays

While we do our best to meet our handling and shipping timeframes, unexpected delays due to weather, carrier issues, or high order volumes (especially during holidays) may occur.

Questions About Shipping?

If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to our customer support team at support@hiphopdiamondexpress.com or by calling (213) 344-5216. We’re here to help!